Showing posts with label ISP. Show all posts
Showing posts with label ISP. Show all posts

April 20, 2016

The Senate, NTC and #SlowInternetPH

I recently searched the websites of the Philippine Senate and the National Telecommunications Commission (NTC) for the word “internet” and I was very disappointed with the results.

On the Senate website, it only appeared on the 15th Congress – RA 10515. The word “internet” is not even mention in the current 16th Congress or the past 14th and 13th Congress.

Internet 15th Congress

On the NTC website, it only appeared on their memorandum for 2015 – Memorandum Circular (MC) Numbers 03-07-2015 (Anti-Child Pornography) and 07-08-2015 (Rules on the Measurement of Fixed Broadband/Internet Access Service (speed).

NTC 2015-2016 red

I can’t believe that the Senators running for the Vice President post (Escudero, Marcos, Cayetano, Honasan and Trillanes) discussed in details their plan for improving the education system in the country without even mentioning the improvement on our current Internet speed.

Education these days are already digital. Several Filipino students would learn a lot if our current Internet speed and coverage is also improved.

For the Presidential Candidates, at least Senator Miriam Santiago authored the Cybercrime Act of 2012.

I’m beginning to think how fast is the Internet connection of these candidates at home that they don’t even bother championing on improving the current status of #SlowInternetPH.

I’m much more disappointed with the NTC whose mandate, vision and mission doesn’t even include the word “internet”. No mention of “regulating and improving the Internet service in the country”.

So how can we expect improvement to our current poor internet service if our lawmakers and the government body that govern the Internet Service Providers doesn’t even mention it.

Web

On the contrary, when I searched the word “Internet” on the Official Gazette, at least it showed me a result about the Information and Communications Technology Office (ICT) under the Department of Science and Technology (DOST), which I never heard before. The ICT launched the program “Internet For All, No Juan Left Behind” in June 2015. I also learned that “THE MONTH OF JUNE 2008 AND EVERY YEAR THEREAFTER AS “NATIONAL INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT)” MONTH”.

Laws Related to the Internet

We have a very long way to go in improving our poor Internet service in the country. It starts with educating ourselves with the current laws related to the Internet in the country, the government agencies regulating our ISPs and public participation on forums and social media in raising awareness about #SlowInternetPH.

March 6, 2011

1 Year with Globe Broadband

globelines-1210040276896 globe broadband
I just turned 1 year with Globe Broadband (a.k.a. Globelines). Within that 1 year, I have conducted around 19 speed tests from www.speedtest.net to compare it with my current Globelines package of up to 2.00 Mbps. So far, based on the test, I’m getting the speed I’m paying for, most of the time. My monthly bill is at P1,217.53/month. It includes Internet service, phone service and McAfee Antivirus Software (around P50/month).
In the span of 1 year, I have noted 8 Job Order Numbers (for no dial tone issues, where a technician was dispatch to our premise), 4 NET Numbers (for network-related outages, which takes 2-3 days to resolve) and 5 Reference Numbers (for no internet connection issues that is not related to no dial tone or network outages). I lost count on the number of times I’ve called Technical Support saying “I don’t have Internet connection”.
IMG_2440
Overall, when it works, it’s great! When it doesn’t, it takes days to resolve. I have two instances wherein it took 1 whole week to resolve the issue.
Why am I still with Globelines? I don’t have a choice. No other competitors available in our area. No PLDT, no Bayantel, no Sky Broadband. So I’m stocked with Globelines. It’s a choice whether to have Internet (but sometimes failing) or no Internet at all. I chose the first of two evils.
I was asked by Globe’s Customer Service regarding the overall rating of the service. I still say “YES, overall, I’m satisfied”. What’s your ISP story?
image