I keep getting text messages from 09232511733 Sy & Jae Corp, service provider of Cignal TV:
“Hi Elmer _
Regarding on your CignalTV Over Due with Accnt # xxx total bal of 2224.26. Record Show That Your Outstanding Balance Remains Unpaid. Pls Proceed to Any CignalTV AUTHORIZED PAYMENT CENTER immediately thank you”
“CIGNAL ACCT xxx Your balance is DUE & DEMANDABLE. Pls pay 2224.26 NOW to avoid legal action. Last pymt was xxx for 1600. Disregard if paid. TY.
“We urge you to prioritize the settlement of this account today to avoid possible collection proceedings. Kindly settle at any CignalTV accredited payment center”
“It seems that you have ignored our reminders to settle your overdue CignalTV Inc Account”
“We look forward to your immediate and positive action in this matter. As such, you are hereby to settle w/in 48hrs. Make your settlement upon the given period.”
“Contact 09232511733 look for Jaime disregard this message if paid thanks”
“We are therefore giving you this chance to confront the situation amicably and present to us your payment arrangement to clear your name.”
“has been disconnected with TotalBal of 2224.26 still remain unpaid. We are sending this message in behalf of our client CignalTV.”
Actually, I finished my contract with CignalTV except the last due amount and I’m no longer interested in continuing my subscription since my mom said “paulit-ulit naman yung palabas".
I actually don’t like the words they are using to remind me of my overdue balance. Sounds like harassment to me. It makes me want to ignore them even more. I hope they change the way they remind their customers. Or change their contact law office that handle their collection.
I would love Congress to pass the #SIMcardRegistration law to avoid these kind of nuissances.
I have also been getting a lot of harassment & threatening text message from Sy & Jae since Nov 19, 2020 regarding apparently on a post paid account which I stopped subscribing to. I have texted the same harassing collection agency to furnish me proof of documents that I owe the telco company the amount they claim i owe, but to this date they cannot provide such
ReplyDeleteWhat did you do about the payment? I receive the same text message. My bill is almost 10k and I was shocked because I stop subscribing to them since May. I started last March.
Deletei terminated contract with sky cable 2 1/2 years ago. sky never bothered to collect the unit.4 times sy and jay texted me that i have overdue account , demanding payment for reconnection.
Deletei also received harassment texts from Mr. Harry of Sy and Hae Corp. regarding my unpaid pldt landline / wifi bill last april 2022, but the wifi / landline unit is already pulled-out last May 6 ,2022...they want me to pay pldt bill, from April 2022 thru May 2023, even though my landline Wifi unit is already pulled -out last May 6, 2022
DeleteI've been getting these messages too. I've been calling their cignal hotline, sending emails stating that I want to stop my subscription as early as May. I tried to understand that because of pandemic, they got skeletal workforce etc... but it can still accomplish thru online isnt it? But it was just this October that I've received acknowledgement from Cignal and proceeded with the cancellation. Then this sy and jae corporation kept on sending messages about the outstanding balance. It's not my fault if Cignal didnt attend to my concerns. So slow on service but so fast about billing concerns.
ReplyDeleteI think the problem is on Cignal primarily. They should settle the concerns immediately. Theyre really sending the wrong "cignal" service-wise.
Same here. I dont have any contract with Sky Cable and i also receive harassment messages. How come they have our numbers and details. Who gave them them? Is it people from Sky Cable that breach the data privacy?
ReplyDeleteyes skycsble is the only source of client contact details and has clearly made these available to scammers like people using sy and jae
DeleteSame here. Just today, I received a text message telling me I still have an unsettled balance amounting to almost Php13k from Sky Cable. I can't remember having any subscription with sky Cable.
ReplyDeleteI also a victim of this harassment messages too by this sy and jae but I ignored it because I thought it was a scam or something.I was shocked when I received an unpaid bills in my postpaid account since I stop my subscription last June 1,I was wonder how can get an outstanding balance almost 7k, the last I knew it was only 3k.
ReplyDeleteSame, been getting them since january 2021, ive never had an account with sky cable
ReplyDeleteI'm getting the same as well. Is there any legal action we can take against Sy & Jae as well as Sky Cable for this annoying harassment messages they are sending us?
ReplyDeletewe can send messages to Dept of trade or SEC to suspend registration of sy and jae for bad business practice
DeleteIm getting those kinds of messages too and im just 13 they say my smart subsciption has an overdue balance of 17029, i dont know what to do. Theyre adressing me as GARCES NINO when idk who that is. Is this a scam help please
ReplyDeleteI've also been receiving messages from this Sy & jae corporation lately regarding my Cignal subscription way back 2019. I called their hotline to tell them that I already terminated my subscription back in 2019 and they should check the recorded conversation I had with their CSR back then. The guy from Sy & Jae don't even know what to do and just told me that I need to settle my balance.
ReplyDeleteThis is Ms. Holly, legal officer of Sy & Jae Corporation representing SMART COMMUNICATIONS... This is just one ofnthe harassment msg sent to me. Where infact, i am being ask to pay a smart postpaid number that i have never subscribed ever.
ReplyDeleteMs Holly is a liar she is not a legal officer, she is just an employee of SY & JAE Debt collecting firm, and they cannot touch you as they are breaking the law.
DeleteSame here, Been getting harrasment messages from Harry Legal office of Sy & Jae, I have PHONE RECORDS With their customer service representatives that I have moved out and they need to disconnect the line, having spoken and RECORDED every conversation I ever had with PLDT useless customer service about this. What should be done here?
ReplyDeleteSame here I also received harrasmemt msgs from them but I also did some research, this is an article from abs cbn news online "The BIR also sued Sy & Jae Corp., its president Yolanda Ferrer, corporate treasurer Analyn Marcelo-Buan, and corporate secretary Solfia Arboladura for willful failure to pay tax.
DeleteSJC, a corporation engaged in providing collection and retrieval services, and its officers were sued for deficiency taxes for taxable year 2008 in the sum of P12.71 million.
Same here I am also receiving harrasment msgs about my closed account of sky cable
DeleteI received a text message from sy and jae corporation today.
ReplyDeleteGood day! BALBIRSINGH BHAGATSINGH, This is Mr. Khen Lonasco of Sy and Jae Corporation representing SkyCable Corporation.
Based on our record, as of today you have outstanding balance of Php5676.68 with SKY FREE TO AIR under Acct. Number 618389685
Kindly call us at tel no. (02) 8895-5096, 0963-476-6165 or email us to syjae.aky.query@gmail.com to discuss your account.
If payment has been made, please disregard this notice. Thank you.
For your information sy and jae corporation hindi ko kilala kung sino si balbir or bhagat.
Saan nyo nakuha yung number ko.
Makakarating sa ahensiya ng gobyerno na nag hahandle ng ganitong klase ng companya
oo dapat ipaalam sa gobyerno, dti or sec
DeleteAko din. Naka received ng harassments e-txt messages and email from Sy and Jae. I already emailed multiple times to PLDT to stop my subscription since pandemic at hirap akong makapagbayad. Umabot pa ng 23,567 bill ni Sy and Jae kasama na collection pay nila na almost 5K.
ReplyDeleteI suffer the same thing. Nag email ako sa kanila last year pa a Request to terninate the service, as in lumipat na ang mother ko sa ibang lugar so they don't use the service na. Just yesterday naka receive ako ng text from this SY and Jae that I have to pay 30,061. Paulit ulit ko nang sinabi hindi na ginagamit ang service. Pandemic, saan nila ako pakuhanin ng ganyan at ibabayad sa hindi ko nagamit na service. Inhuman.
DeleteAno na po nangyari pagkatapos? Naka receive din ako ng ganyan eh samantalang wala akong magandang internet mula sa pldt kaya di ko na binayaran. Ngayon lage nagtatetext yun bayaran ko daw, bat ko naman ba bayaran yung di ko na gagamit?
Deletesame mam balance ko is 13k daw eh dinga natapos 1 month ko sa kanila kasi paloko loko signal grabe manggipit
DeleteHello po! Ano po ang ginawa ninyo sa case na ganito? I have 9k bill din po everyday nag tetext sila which is sila ngdisconnect since hnd ako nkabayad ng 1 month lng.
DeletePareho tayo lage din ako nakakatanggap ng message galing sa Sy and Jae dahil sa PLDT namin.. 3k lang bill ko pero 11k+ ang sinisingel nila ngayon .. Sa paraan pa ng paniningel nila kala mo kriminal ka talaga.. Sarap tuloy lalo ignore mga messages nila
ReplyDeleteAno ginawa mo ma'am aq kasi nakatanggap din ng msge 8k daw bill ko samantalang pinaputol ko na ang Internet ko
DeleteSame messages but I know I already paid it.. It was very long time ago. kayo ba walang utang Kung makapag demand kayo at mka pag harras. Gdluck
ReplyDeleteSame here, they keep on telling me about my PLDT bill which is not my actual bill amount and harassing me.Also, sait that they're representing PLDT.
ReplyDeleteI got a message today as well, tinawagan ako ng mga PLDT reps and told them to stop my subscription since never ko nagamit ung service nila but they continued still. Ganito ba ka desperate mga to?
ReplyDeleteSak'in ganito nag deliver sila sak'in ng PLDT postpaid after a day nag message sila sak'in na connected na ang postpaid enternet then nag try ako pero walang signal, ang nakalagay sa modem no enternet connection hanggang ngayon walang signal pero message na message sila sak'in na naniningil ng bayad pero kahit 1second wala akong na gamit enternet Kaya Kung minsan na isip ko na PA blotter or pa NBI ang gawa in nilang ito nakaka stress.
ReplyDeleteBinayaran niyo ba yung pldt bills niyo? HAHAHA pakulong daw nila ako eh di nga gumagana net nila for 2 months tapos billed ako ng 11k kahit na 3k lang dapat.
ReplyDeletehi did u pay for it or no? my dad recently got a text from PLDT pero its been since pandemic we stopped using it na. i hope you are not in prison
DeleteI call the pldt hotline to inform them that I want to terminate their internet services,we haggle the settlement amount more than 2000 pesos only of which I had to pay on that day,which I did, now this SY&J sending me email to pay the amount of more than 10,000 pesos, so annoying
ReplyDeleteI've been getting the same. I've repeatedly told them that I am not the person they are messaging me about, nor do I even know them. I've also never had an account with the company that the bill is for.
ReplyDeleteI got same messages also from this sy & jae corp., in the begin when I applied they told me it’s fiber and then later on we don’t have fiber yet in our building it’s only copper cables their technicians told me and then after few months i got connected to PLDT in the begin it’s on and off i report to them, technicians came he change the router then he ask me to pay for the router so i paid 1500 and later on i wasn’t supposed to pay how do i know, I didn’t make big issue about it it’s already done, then the problem continues after 1 or 2 months the real problem starts, we will get 10 minutes internet then for 30 to 45 minutes nothing it was keep going on like that for months and that time the lockdown start because of pandemic there is no technicians so in short PLDT couldn’t give the service they offer.
ReplyDeleteWe stop paying because it’s no use there is no internet we couldn’t connect. PLDT called me several times about my unpaid bills, i told them why will i pay if I couldn’t use their service, i ask them stop my subscription but nothing happen. They know about the issue and then now i received several messages from this sy & jae corp. telling me i have a big amount to pay immediately. I send message to them, i told them there is issue needs to be discuss but still they ask me to pay. I also send message to PLDT informing them regarding this blown up outstanding bill and about this sy & jae corp. the way they send the message but as usual no reply from PLDT and i search and search how to contact them it’s very stressful none of their contact number works. This is a telecommunications company that none of their telephone numbers is working. Your only way to contact is 171 you have to wait for 30 minutes before someone is available to answer.
Hi po, ano po update sir/mam? Kinukulit padin po kayo ng mga nagtetext or even ni pldt po?
DeleteHalos lahat pala nakaka recieve ng msg galing sa Sy and Jae na ito. Nung una binayaran ko pa yan 1k na yan na balance ko daw sa Sky cable kahit pina terminate ko na ang account since 2018 pa. 2 years rin ako na kunsume kay Sky Cable n yan. Until now natawag at nag msg pa rin ang Sy & Jae na kaylangan ko pa daw bayaran ang 1k na balance ko. Nung minsan tinanong ko kung kelan ba yung last payment ko ng 1k, Sept 2019 pa daw. Sabi ko paano ako mag kaka balance e na fully paid ko ang net ko ng May 2018 at pina terminate ko. Kung device ang kaylangan nila. Until now 2022, andito pa sa akin.
ReplyDeletesame here pina terminate kuna account ko last November 2021 pa then now nagulat ako nag txt si This is Mr. Bert Boholst of Sy & Jae Corporation, an accredited service provider of SKY Cable Corporation, ang billing ko umaabot na ng 10k, ee November plang di na namin ginagamit service nila.
ReplyDeleteIts September 16, 2022 and Sy & Jae is still “harassing” me. Help!
ReplyDeleteWe received a text as well just this day. We disconnected our PLDT months ago and using the Globe subscription now. And wow, there's an overdue bill for 13k? Amazing.👏👏👏
ReplyDeleteRecommendations? We need to stop these....
It seems like even non-subscribers are receiving such random messages from them, based on previous comments. More likely that these are shams, they may have gotten some outdated data through inside jobs, in garbages and other means and using the corporation's name to their advantage. Thus, the unethical business practice and harassments.
ReplyDeleteSy & Jae is now harassing me. About pldt bills namin nag eemail kami I cancel na asap kasi maglilipat na kami ng bahay. Tapos sobrang daming requirements so hndi na maasikaso. Tapos today Oct 17 onwards Sy & Jae texted me and emailed me harassing email. Is this legit??? Or scam?
ReplyDeleteme too. i just ignore them
DeleteSame thing po! Til now 2023 nagtetext pa din po ba inyo?
DeleteQuestion: Anong nangyari? May kinasuhan ba? Nanghaharass pa rin ba sila?
ReplyDeleteanother harry from sy & jae corporation urging us to pay our pldt bills even though we"re no longer using the internet since february 2022 due to the failure of reconnection and repair due to the damage of typhoon odette and failure to migrate from dsl to fiber...According to this man overdue account,,,how coulld I had this overdue account yet they do not have given their srvices to us ?Before we transferred to other TELCO we settled our payments even we never enjoy using their services .
ReplyDeleteWow...same here...I even chat with a pldt agent to ask about the text and emails I received from sy&jae...because I already talked to a csr about my bills...and until now they keep texting me...it's been 2 weeks already...and the bill they are trying to connect is like 3x of my actual bill
ReplyDeleteSame here, sige parin ang paniningil kahit dalawang taon na di na kami gumamit ng Cgnal TV, pina deactivate ko na account namin pero naniningil parin. Ano po maganda gawin Sy & Jae Corporation?
ReplyDeleteHey ex gay callboy and chums. Likewise threatened by SyJae for not paying a PLDT account I cancelled months ago. I was initially fooled into thinking they were a bona fide legal outfit, but now I realise PLDT just sold them a bunch of uncollectible debt for 5 centavos on the peso and left them to it. Hahahaha. My advice - just ignore them.
ReplyDeleteMarami - rami na din pala sila tinetext. So pano to mawawala? May mangyayari ba kpag inignore lang to?
ReplyDeleteAko rin lagi ring sinisinggil ng Sy and Jae ignore nyo lang po magsasawa rin yan.
ReplyDeleteIf you have strong reason/s not to pay, ignore them. Deal directly with the service provider. Most of these collecting agencies do not have documents to know the history of the account. It's too useless to deal with them.
ReplyDeleteSame hays buti nagsearch ako dto
ReplyDeleteGood I searched here about them, they ate also harassing me...
ReplyDeleteI also got a msg thru text and email from this Sy & Jae. I responded to them that they should stop communicating with me as this is a disputed debt with Cignal amounting to ₱877. I furnish a copy of my email to consumeraffairs@bsp.gov.ph
ReplyDeleteI ended my contract with Sky for cable and internet services in 2021. IN 2022, I started receiving text messages from this company. Today, I just received an email from them. I have printed documents that I returned my cable and internet units to Sky, which means that I have FULLY PAID all my dues before I returned them. I have in my possession the black and white documents issued by Sky. I ignored and blocked all the mobile numbers that sent me the thext messages. Over a dozen of them. I will reply to their email today and block their website and email address after. Let them come to me and they will regret it.
ReplyDeleteLagay nyo nalang sa spam kupal mga yan haha di naman tayo usa di tayo nag dedepende sa credit score para mabuhay
ReplyDeleteThis SY and JAE should be punished including PLDT, SMART, CIGNAL TV who hire collection agencies who later on pass our personal information to scammers like SY and JAE that resort to harassment. I received a text and an email today about a 16k balance of my PLDT service. That said internet service was proactively disconnected by PLDT because I missed a month of payment in November 2022. Since they disconnected it, I did not bother reconnecting because I paid for the service for roughly 2 years without internet connection at all. The reason I kept it is because 1. PLDTs termination fee is 3 months worth of payment and 2. I have a monthly reimbursement from my former company so I wasn't really paying the monthly service from my own pocket. I have escalated the internet problem so many times but I never got a decent customer experience, tech repair experience, nothing at all. All it gave me was stress. The internet only worked on Day 1 and when they cannot fixed it, I asked for termination and PLDT is just so quick to say, pay us 3months and will be out of your hair. Whatta rip off!! And now we are being fed to scammers SY & Jae who has all of our information!! Below's their SHITTY email.
ReplyDeleteSY & JAE CORPORATION
Unit 209 & 211 BUMA Bldg., 1012 Metropolitan Ave. San Antonio Village., Makati City 1203
Contact Nos. * (02)8899-6235 * (02)8897-4905 * (02)8895-5096 * 0907-061-8399 *0910-386-8275
Email Add: syjcollectpldt@gmail.com
MY COMPLETE NAME IS WRITTEN HERE
MY COMPLETE ADDRESS IS WRITTEN HERE
Your PLDT account
Telephone number: ERB99-062021-52325
Account number: 02XXXXXXX
Outstanding Balance: ₱7,806.33
Pre-Termination Fee: ₱5,096.99
Other Charges : ₱0.00
Total : ₱12,903.32
Total Amount Due : ₱16,129.14
Dear Sir/Madam XXXXXXXXXXXXX;
It is UNFORTUNATE that you DISREGARDED the previous demands of our client to settle your account
BY REASON THEREOF, we have been retained by our client to take appropriate legal action against you. We hereby demand that you settle your account in full within SEVEN (7) DAYS from receipt of this letter.
SHOULD YOU FAIL TO COMPLY WITH OUR DEMAND FOR SETTLEMENT within the given period, we will be constrained to recommend to our client to file a lawsuit against you. In addition to your outstanding balance, we will also demand payment of all allowable interest, damages, attorney’s fees and cost of suit which the court may award.
If you have already made a payment or if you have any questions regarding your account, please contact us using the information provided hereinabove.
To expedite the confirmation of your payment and avoid any further legal action, please pay your account at any of our client’s authorized payment centers found at www.pldthome.com/paymentcenters
Very truly yours,
ATTY. VICENTE M. CARAMBAS
PLEASE DISREGARD THIS LETTER AND ACCEPT OUR APOLOGY IF PAYMENT HAS BEEN MADE ON THIS ACCOUNT AND ADVISE US ACCORDINGLY
kamusta po? ako nakatanggap din ng ganitong message .
DeleteAny update po? What did you do po til now? Sakin po my text din na within 48 hours to settle daw my payment or else my sever consequence or additional charges pa.
DeleteTapos lagi sila meron our apology if the payment has been made
Hay buti nlng nag research ako. Nag send din po sila sa akin through text and email. Mag 5 years na ako sa PLDT, 2 months bill lng di ko nabayaran which is 2,600 pero I need to pay 4,880 .. makukulong ba tayo nito??
ReplyDeleteNakatanggap din ako ng text sa mga kupal na to
ReplyDeleteDali dali ako pumunta sa nearest PLDT remote office na malapit samin.
Pinacheck ko ung account ko na 3104 padin ang pending arrears ko at hindi ung OA na 9k+ na gusto nila bayaran ko daw agad agad
Sabi pa sakin ni PLDT hindi naman daw sya running balance and I can pay anytime basta wag lang lalagpas ng 6 months from the date of disconnection.
If incase lumagpas man daw ng 6 months hindi mo daw sya pwede ireconnect if plano ipa reconnect.
At kung gustuhin ko man daw paactivate kailangan ko lang daw bayaran ung pending arrears pero bagong account na daw sya nun.
So I choose to ignore dahil halatadong pang SSCAM ginagawa nila.
Kada iblock2 ko ung number kinabukasan meron nanaman sila ibang number na gagamitin pang text sau.
Kaya mainam na talaga matuloy yang sim card registration law ng mawala na yang mga letseng scammers na yan.
Same situation mafalas ako may text from sy & jae corp iniignor ko lasi paiba iba sila ng billing amount. I called pldt before magpa terminate ako and babayaran lang ung 1 month na bill ko, so hindi ko na nabayaran sa inis ko na lagi kami walang net. Until.may pumuntang mga service para ayusin sabi ko ipinaterminate ko na. Almost 1 year na kong disconnected hangang madalas ako tinitxt nitong Sy and Jae from 1799 na bill ko , 15k sinisingil sakin ngayon. Salamat at nag search muna ko.
DeleteHello po! Same po sakin, helpful po itong comment nyo since walang remote office dito sa area ang hirap mag complain.
DeletePending payment ko lng ay Aug 2022 tapos pldt na ngdisconnect at continues pa din ung bill. Naging 9k +
Buti po nagsearch din ako nabasa ko lahat to.
DeletePabayaan niyo lang mga yan .kasi ganyan din ako .pero kailangan Natin Report Yan sa NBI ! Scam yang ganyan
ReplyDeleteMay dumating sakin ngayun SY & Jae mag 5mnths n ko nag stop mag pldt tapos may bill pa Ako 4k mahigit Buti nalang nag search Ako scam pala to mga to.
ReplyDeleteAnu Po ginawa nyo action tungkol sa Sy & Jae ?
papanong dumating po, letter/text/call?
DeleteAno na update dito? Sinisingil kami ng Sy and Jae for a Sky Cable account na dekada ng disconnected. San sila nirereport?
ReplyDelete