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March 30, 2016

Upcoming Superhero Movies

I finally watched Deadpool the other day, as well as the Fantastic 4 and Ant-Man. I haven’t watched Batman vs Superman yet and I’m looking forward to Captain America: Civil War this May 2016.

Other upcoming Superhero Movies are:

X-Men: Apocalypse – May 2016

Doctor Strange – July 2016

Upcoming Superhero Movies

Suicide Squad – August 2016

Gambit – October 2016

Wolverine – March 2017

Guardians of the Galaxy 2 – May 2017

Wonder Woman – June 2017

Spiderman – July 2017

Fantastic Four 2 – July 2017

Thor: Ragnarok – November 2017

Justice League – November 2017

The Flash – March 2018

The Avengers: Infinity War 1 – May 2018

Black Panther – July 2018

Aquaman – July 2018

Captain Marvel – November 2018

The Flash 2 – April 2019

The Avengers: Infinity War 2 – May 2019

Justice League 2 – June 2019

Inhumans – July 2019

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March 23, 2016

Independence Day: Resurgence

Twenty years ago, in 1996, “Independence Day” film was released. It’s about aliens attacking planet Earth, starring Will Smith.

This year, a sequel to this highly-successful movie is scheduled for release. Entitled “Independence Day: Resurgence”, this is one of the most-highly anticipated films this year.

I can’t wait for the sequel

Independence Day Resurgence

The Guys of Hey Joe Show

Today I finished watching all of the videos of Hey Joe Show – those American guys who can speak fluent Bisaya/Cebuano.

I stumbled upon their YouTube videos a few months ago when I was watching some ALDUB videos. Their video “Americans Kilig for ALDUB” really caught my attention. They did a video about being ALDUB fans. From then, I watched their videos once in a while.

I love all their videos! It gives good vibes even though I can’t understand Cebuano. I specially love their videos on Pinoy culture and TV shows (like the recent OTWOL video). They also recently made a video about American Ice Candy, the Presidential Debates, Carrot Man, Maine Mendoza’s Driving video and popular music videos.

I also finished all the videos of Connor which were posted on Prepare to Serve channel wherein he shared his experience his 2 years mission in the Philippines. Yes, the members of Hey Joe are Mormon missionaries from Utah and served 2 years in Cebu and Negros area. Connor’s interview is heartwarming and inspirational. I also loved his American accent (I was used to his Bisaya accent from watching all those videos).

By the way, the guys of Hey Joe Show are:

Sumner Mahaffey – was also a contestant of “I Love OPM” (ABS-CBN). He appeared on Episode 3 (February 20, 2016) and Episode 8 (March 6, 2016). He usually plays the ukulele on their videos.

Tylan Glines -- was raised in St George, Utah in a family of 7. He’s very active on Instagram and I love his photography.

Connor Peck – the shortest of the guys but looks like Josh Hutcherson.

Davis Blount – married to Taylor Blount.

Jake Mingus – also married. He normally do the rap part of their videos. He also likes bread on their videos.

Truly, the guys of Hey Joe Show bring a lot of humor, good vibes and fun. I certainly hope to see them again in the Philippines this year!

ConnorDavis, Tylan and JakeDavisHey Joe Show 2Hey Joe Show 3Hey Joe Show 4Hey Joe ShowJake 2JakeMusic VideoSumnerTylan

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March 18, 2016

Voice War 2016

Calling all solo singers, duets and bands from the Business Process Outsourcing (BPO) Industry, here’s your chance to shine! This is the much awaited singing contest exclusively for BPO employees. Get ready for another battle – Voice War 2016!

Not only will you bring home fame and bragging rights, but cash prizes as well.

1st Place P30,000

2nd Place P15,000

3rd Place P10,000

Best Band P10,000

Best Video P10,000

Grand finals will be on June 4, 2016 at the Metrotent Convention Center, South Drive, Pasig City. Please visit www.bporadio.com/voicewar for more details.

See you there!

Voice War 2016

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March 16, 2016

Worst Customer Service from Globelines

Globe Logo

This is definitely one of the worst customer service experiences from my ISP, Globelines. Three days ago, I suddenly lost dial tone (and Internet connection). I called Globelines and I was informed that they’re undergoing “system upgrade” so they can’t pull up my account and can’t create a dispatch ticket. This was Saturday morning, my rest day, the only time of the week where I can enjoy my Internet connection fully.

Poor Customer Service

The next day, I called them and the “system update” is still on-going. So I have two rest days of no Internet connection.

Monday morning, it’s the same scenario but my 11:00 AM, (finally) their system/tools is up. I was disappointed though because the supposed-to-be dispatch ticket that the previous agent should have created once the system is up (like she promised) was never created.

The next agent created a dispatch ticket but the only available schedule is for Tuesday, March 15, 2016. I asked for supervisors and I’ve spoken to two supervisors. Prior to that, I got hang-up by agents, transferred to other departments (saying that it’s the supervisor line), and was lied upon.

The supervisors said they’ve already emailed the support team (dispatch) to expedite the dispatch for Monday, March 14, 2016. I made several calls to make sure that this will happen. I also asked for the ticket # to be sent via SMS, but none of these ever happened.

Take a look at the timeline of events:

March 12, 2016 – 2:10 PM (Saturday)

I woke up this afternoon with no dial tone. Everything is working before I went to sleep this morning. I called tech support and spoke to Janine. She said she’ll schedule a dispatch once the system is up.

March 14, 2016 – 7:23 AM (Monday)

I called Globelines again and their tools are still under-going a “system upgrade”. Three days of no dial tone.

11:00 AM – Talked to a supervisor named Ajie. She gave me the J.O. 22947428. She advised me that she’s going to email the dispatch team to expedite my dispatch today instead of tomorrow

1:00 PM – I called again but the 2 agents (Christine is one of them) that I spoke to is not seeing the supervisor notes. I asked for another supervisor but I was cold transferred to the Business Supervisor Line. I tried again but same thing. I’ve been erroneously transferred to their same queue twice.

2:00 PM – I called and spoken to supervisor Ivy with employee ID 4338560. She also can’t see the email that the previous supervisor Ajie should have sent to the dispatch team. She refused to give a manager saying that she’s the only one (highest) on the floor right now.

She gave a ref # OFU160300005109 saying she already emailed the dispatch team

I have never been angry at Globelines until today. I am shouting at the supervisor already.

I haven’t received any automated SMS message regarding the dispatch.

4:00 PM – I called again and talked to AJ. I specifically asked for a sup callback but no one called me back. OFU160300005187. I also asked to resend the SMS copy of all my calls today but I received nothing.

5:00 PM – I called and spoke to Faye and after giving my landline number I asked for a Supervisor. She transferred me to the Business Department.

5:15 PM – I called again and spoke to Divine. I filed a complaint about today’s worst experience. The ref for the follow-up is # OFU16030005234. The called got disconnected before I even get the ref # for the complaint.

5:40 PM – I called back to get the ref # of the complaint but Divine was able to call me back on my other number. Complaint ref # is AGP16030000453.

March 15, 2016 – 7:30 AM (Tuesday)

I called this morning and a lady answered my call. She said that she can transfer me to the Support Team (Dispatch) but it was a lie because my call ended up with another agent. I was transferred back to their own queue.

The next representative Lowels created a follow-up report saying that up to now, the tech haven’t called me yet and that I haven’t received the SMS message (reminder and ticket #) from the automated system. Lowels said the agent who created the dispatch ticket, Marie, didn’t select the option to send the SMS message. I complained about this and I was given another reference number OFU16030005435.

I didn’t receive any call from Globe since yesterday afternoon.

It’s 8:00 AM and I haven’t received any text message nor call from the technician. This is how Globelines treat their customers.

These same scenarios have already happened in the past. I will send them a complaint letter via email and I will get nothing in return. No apologies, no report on the actions they did with their representatives.

Unfortunately, I have to endure this kind of customer service since there is no other Internet Service Provider present in this part of Pasig City. There is no PLDT or Bayantel. Globelines has monopoly in this part of Metro Manila, similar to other parts of the country.

I currently have a complaint with Globelines regarding their capping policy (another story) that is still on-going with the National Telecommunications Commission. It’s on-going for more than 6 months now and there is still no resolution. In fact, it’s still at their Legal Team with no case number. That’s how “swift” the NTC is when it comes to handling customer’s complains. I even tried to tag Senator Bam Aquino regarding this NTC issue of capping but I have never heard any answer.

Truly, the Filipino consumers are at the mercy of these telephone companies. I can only pray that someday, there will truly be a competition between several TELCOS here in the Philippines. I pray that these TELCOS should really focus and invest some of their marketing budget in improving their service (reliability) and customer service. I can only pray.

March 15, 2016

Kalibrrate Manila’s First Job Festival

I just saw this on Facebook and I’m looking forward to attend this.

“This April, a festival is coming to town, and you're invited!

Kalibrr is holding Kalibrrate, Manila's first-ever job festival, on April 6, 2016, 4 PM - 10 PM, at SOMA Space, Green Sun Hotel, Makati.

Unlike regular job fairs, Kalibrrate is here to show you that looking for a job doesn't have to be boring and tedious. We've prepared food and drinks for you, lots of games and prizes, and Kalibrr Career Coaches who can help you find your way in the working world — all for free.”

If you’re going to commute, Green Sun Hotel is at 2285 Chino Roces Avenue Extension at the corner of Lumbang Street. From the MRT Magallanes Station, you could walk a few meters to the corner of EDSA and Chino Roces Avenue Extension and ride a jeep towards Lumbang Street. You won’t miss it.Kalibrrate

March 11, 2016

X-Men: Apocalypse

I can’t wait for the new X-Men movie – featuring one of their greatest enemy: Apocalypse. I saw the poster today and it’s very nice.

The initial release is set on May 27, 2016 (USA).

X-Men Apocalypse

March 4, 2016

McDonald’s National Breakfast Day 2016

The annual National Breakfast Day by McDonald’s is set on March 14, 2016. It’s now on its 4th year. Let’s enjoy a free McMuffin by visiting our nearest McDonald’s store from 6:00 AM to 7:00 AM.

Let’s promote this delicious event on Twitter by using the hashtag #NationalBreakfastDay.

National Breakfast Day

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