I first worked for Convergys in January-July 2009 for a US ISP account (wireless and home networking). Back then, I had an issue with my team leader (TL) which brought my career at Convergys to a halt (1 week before being regularized). Back then, I was assigned at Robinson’s Equitable Tower and I enjoyed their shower room during my stay.
After more than 4 years, I’m back at Convergys! Now, I’m assigned at MDC 100 Building in Eastwood City, Libis, Quezon City. I’m back on handling a DSL account and I’m enjoying the account so far. It feels good to be back at Convergys. Hopefully this time, I’ll be able to meet the minimum 5 years of service to be eligible for the retirement plan. As far as I know (AFAIK), only Convergys has that program – which is not available in other call centers that I worked for like Sitel Philippines, Transcom, Sutherland, Teleperformance, Sykes Asia and Alorica.
Convergys is hiring! So if you want to be part of the more than 35,000 heroes (employees) of this wonderful company. Simply send your resume to me elmerlovesoreo(at)gmail(dot)com and I’ll give you some tips on how to pass the interview.